Returns & Exchanges
We want you to love your Yamazaki Home products, but if you are not completely satisfied, we accept returns of unused items in their original packaging within 30 days of delivery. Please note that a return shipping fee may be deducted from your final refund amount.
Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back to us safely.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing